Avtor/Urednik		Robida, Andrej
Naslov		Vodstva zdravstvenih zavodov in kakovost v zdravstvu
Prevedeni naslov		Leadership in health care organizations and quality of health care
Tip		članek
Vir		Bilt Ekon Org Inf Zdrav
Vol. in št.		Letnik 20, št. 4
Leto izdaje		2004
Obseg		str. 78-84
Jezik		slo
Abstrakt		An introduction and sustainability of total quality management/continuous quality improvement (TQM/CQI) is a responsibility of a director of healthcare organization. Organizational culture is seen as a major obstacle in introducing TQM/CQI. A svstem of quality which will be implemented in Slovenia, work in progress and responsibilities of leadership in introducing structures, methods and tools of quality are discussed. The importance of outcome indicators and other quality indicators is emphasized as a measure of performance of a healthcare organization and as a basis for accountability.
Izvleček		Za uvajanje in vzdrževanje upravljanja celovite kakovosti/nenehnega izboljševanja kakovosti (UCK/NIK) je odgovoren direktor zdravstvenega zavoda. Opisana je kultura zdravstvenih organizacij kot največja ovira pri uvedbi (UCK/NIK). Prikazan je sistem kakovosti, ki bo veljal v Sloveniji, dosedanje delo in vloga vodstva pri uvajanju struktur, metod in orodij kakovosti. Poudarjen je pomen kazalcev izidov in drugih kazalcev kakovosti, na podalgi katerih je moč prikazati uspešnost delovanja zdravstvene ustanove in na podlagi tega zgraditi odgovornost.
Deskriptorji		MANAGED CARE PROGRAMS HEALTH SERVICES QUALITY ASSURANCE, HEALTH CARE