Author/Editor     Kadivec, Saša; Lainščak, Mitja; Košnik, Mitja; Farkaš-Lainščak, Jerneja
Title     Zadovoljstvo bolnikov s kronično obstruktivno pljučno boleznijo z obravnavo koordinatorja odpusta
Translated title     Satisfaction of chronic obstructive pulmonary disease patients with discharge coordinator management
Type     članek
Vol. and No.     Letnik 49, št. 3
Publication year     2015
Volume     str. 195-204
ISSN     1318-2951 - Obzornik Zdravstvene Nege
Language     slv
Abstract     Uvod: Dobra priprava na odpust zveča kakovost življenja bolnika s kronično obstruktivno pljučno boleznijo in zmanjša število hospitalizacij. Z namenom opredelitve zadovoljstva bolnikov s kronično obstruktivno pljučno boleznijo z obravnavo koordinatorja odpusta je bila izvedena neeksperimentalna kvantitativna raziskava. Metode: Raziskava je potekala anonimno, s pomočjo strukturiranega vprašalnika, poslanega po pošti. Sodelovalo je 107 bolnikov, ki so bili zaradi poslabšanja kronične obstruktivne pljučne bolezni hospitalizirani med 2. novembrom 2009 in 6. decembrom 2011 in bili obravnavani s strani koordinatorja odpusta. Vprašalnik je vrnilo 60 bolnikov. Za statistično obdelavo smo uporabili opisno statistiko, faktorsko analizo, linearnoregresijski model in multiplo linearno regresijo. Rezultati: Z analizo smo ugotovili, da lahko s skupnim vplivom treh faktorjev (komunikacija, samoobvladovanje bolezni in doživljanje bolezni oz. simptomi) pojasnimo 84,02 % variance zadovoljstva bolnikov s koordinatorjem odpusta. Z zadovoljstvom bolnikov s koordinatorja odpusta je najbolj povezana komunikacija, sledi ji doživljanje bolezni oz. simptomi. Diskusija in zaključek: Bolniki so zadovoljni z aktivnostmi koordinatorja odpusta v postopku odpusta iz bolnišnice, kar ugotavljajo tudi drugi avtorji. Raziskava pokaže na smiselnost uvedbe profila koordinatorja odpusta v obravnavo bolnikov s kronično obstruktivno pljučno boleznijo. Spremljanje zadovoljstva bolnikov je smiselno, saj pokaže priložnosti za izboljšave dela z vidika bolnika.Introduction: A timely and coordinated preparation for hospital discharge improves a patient's quality of life and decreases the number of hospitalisations. A cross-sectional epidemiologic survey was performed in order to assess the satisfaction of chronic obstructive pulmonary disease patients with a hospital discharge coordinator at the University Clinic Golnik. Methods: The anonymous survey was carried out with a structured questionnaire which was sent via conventional postal delivery services to 107 patients who had been hospitalised due to chronic obstructive pulmonary disease exacerbation between 2 November 2009 and 6 December 2011 and managed by a discharge coordinator. 60 patients returned the questionnaire. The data collected were analysed with descriptive statistics, factor analysis, the linear regression model and multiple linear regression. Results: Factor analysis shows that the general influence of three factors (communication, disease self-management and experiencing disease or symptoms) can explain 84.02 % of patient satisfaction with a hospital discharge coordinator. Satisfaction is primarily influenced by communication, followed by experiencing disease or symptoms. Discussion and conclusion: The patients are satisfied with the activities of the discharge coordinator, as confirmed by other authors. According to the research results, a discharge coordinator should be included in the hospital treatment of chronic obstructive pulmonary disease patients. The assessment of patient satisfaction is a useful quality indicator, as it shows opportunities for improving our work from the patients' perspective.
Keywords     KOPB
kronična obstruktivna pljučna bolezen
koordinator odpusta
COPD
chronic obstructive pulmonary disease
discharge coordinator