Author/Editor | Kavšak, Aleksandra; Prosen, Mirko | |
Title | Vpliv zadovoljstva z delom na pojav izgorelosti med medicinskimi sestrami | |
Translated title | The impact of job satisfaction on the incidence of burnout among nurses' | |
Type | članek | |
Vol. and No. | Letnik 55, št. 1 | |
Publication year | 2021 | |
Volume | str. 7-15 | |
ISSN | 1318-2951 - Obzornik zdravstvene nege : strokovno glasilo Zveze društev medicinskih sester in zdravstvenih tehnikov Slovenije | |
Language | slv | |
Abstract | Uvod: Zadovoljstvo na delovnem mestu je ključni dejavnik kakovostno opravljenega dela v zdravstveni negi. Namen raziskave je bil preučiti pogled medicinskih sester na zadovoljstvo z delom ter kako slednje prispeva k razvoju izgorelosti. Metode: Uporabljena je bila kvalitativna opisna metoda. Na namenskem kvotnem vzorcu 12 medicinskih sester, zaposlenih na primarni, sekundarni in terciarni zdravstveni dejavnosti, so bili opravljeni delno strukturirani intervjuji. Pridobljeni podatki so bili analizirani s pomočjo metode analize vsebine.Rezultati: Identificirane so bile naslednje teme: (1) negativni dejavniki delovnega okolja; (2) motivacijski dejavniki na delovnem mestu; (3) vpliv zadovoljstva medicinskih sester na zasebno življenje ter (4) osebni pomen zadovoljstva z delom. Diskusija in zaključek: Za zaposlene v zdravstveni negi je pomembno, da vladajo dobri medsebojni odnosi v timu. Le z dobrimi medsebojnimi odnosi bomo uporabnikom zdravstvenih storitev omogočili strokovno in kakovostno obravnavo. Rešitev, s katero bi zmanjšali izgorelost zaposlenih v zdravstveni negi in pripomogli k njeni prepoznavnosti, vidimo v povečanju ozaveščanja o sindromu izgorelosti. Treba bi bilo prispevati k politiki oblikovanja ukrepov za premagovanje oziroma preprečevanje težav, povezanih z izgorevanjem medicinskih sester na delovnem mestu. Proces obvladovanja stresa in izgorevanja bi moral postati sestavni del organizacijskega procesa, saj prispeva k večji učinkovitosti organizacije. Z ustreznim usmerjanjem in zadostnim kadrovskim normativom je možno stroške, povezane z boleznijo zaposlenih, precej zmanjšati. Organizacija namreč s skrbjo za zdravje zaposlenih prispeva tudi k njihovi večji motiviranosti.Introduction: Workplace satisfaction is a key factor in providing quality nursing care. The purpose of the study was to investigate the view of nurses on work satisfaction and how it contributes to the development of burnout syndrome in nurses.Methods: A descriptive qualitative research method was used. Partially structured interviews were conducted on a dedicated quota sample of 12 nurses employed in primary, secondary and tertiary health care. The acquired data were analyzed using the qualitative content analysis.Results: The following themes were identified: (1) negative work area factors; (2) motivational factors in the workplace; (3) the impact of nurses' satisfaction on their personal lives; and (4) nurses' personal view of work satisfaction. Discussion and conclusion: Nurses believe that it is important to have good interpersonal relationships in the team. Only good interpersonal relationships can secure users of healthcare services professional and quality treatment. Decreasing the incidence of the burnout syndrome in nursing care employees and recognizing it as an issue may be brought about by increasing the awareness of the burnout syndrome. It would be necessary to contribute in designing policy measures to overcome and prevent the problems associated with burnout of nurses at the workplace. Managing stress and burnout should become an integral part of the organizational process as it contributes to an organization's higher productivity. Appropriate guidance and sufficient staffing standards may significantly reduce the costs associated with employee illness since by looking after the health of its employees an organization also contributes to their greater motivation. | |
Keywords | zdravstvena nega zdravstvo stres kakovost življenja delovna mesta healthcare nursing workplaces quality of life stress |