Author/Editor		Kersnik, Janko
Title		Complaint system
Type		članek
Source		In: Alles V, Maekelae M, Persson L, et al, editors. Tools and metohods for quality improvement in general practice; 1998; Jyvaeskylae; Finland. Jyvaeskylae: Gummerus printing Finland,
Publication year		1998
Volume		str. 24
Language		eng
Descriptors		PATIENT SATISFACTION FAMILY PRACTICE