Avtor/Urednik		Hočevar, Zvonko; Ritonja, Slavica A
Naslov		Izboljševanje in razvijanje kakovosti v zdravstvu: oblikovanje, spremljanje in vodenje izboljševanja kakovosti bolnišničnih procesov
Prevedeni naslov		Improving and developing the quality in health care: designing, monitoring and managing quality improvement of hospital processes
Tip		članek
Vir		In: Fuchs T, Rihtar A, editors. Metode in tehnike v fizikalni terapiji. Zbornik 7. simpozij fizioterapevtov Slovenije; 2001 maj 9-11; Koper. Ljubljana: Zbornica fizioterapevtov Slovenije,
Leto izdaje		2001
Obseg		str. 7-13
Jezik		slo
Abstrakt		Leading quality improvement and development of hospital processes is hard. Health care system today, including hospitals, is very complex, leaving many leaders frustrated. Hospital managers and clinical leaders must find new ways of thinking about complex issues, help their workers to adopt organisational changes and find new best ideas, and support, monitor and develop the systemwide quality improvement of hospital processes. Our paper will explore some examples of different new approaches and methods for improving and developing the quality of hospital processes. The focus will be on key factors of quality improvement quality system, quality models and methods for monitoring hospital processes, collaborating with staff, quality develppment programme.
Deskriptorji		HOSPITALIZATION TOTAL QUALITY MANAGEMENT QUALITY ASSURANCE, HEALTH CARE HOSPITAL ADMINISTRATION