Author/Editor		Hočevar, Zvonko; Ritonja, Slavica A
Title		Izboljševanje in razvijanje kakovosti v zdravstvu: oblikovanje, spremljanje in vodenje izboljševanja kakovosti bolnišničnih procesov
Translated title		Improving and developing the quality in health care: designing, monitoring and managing quality improvement of hospital processes
Type		članek
Source		In: Fuchs T, Rihtar A, editors. Metode in tehnike v fizikalni terapiji. Zbornik 7. simpozij fizioterapevtov Slovenije; 2001 maj 9-11; Koper. Ljubljana: Zbornica fizioterapevtov Slovenije,
Publication year		2001
Volume		str. 7-13
Language		slo
Abstract		Leading quality improvement and development of hospital processes is hard. Health care system today, including hospitals, is very complex, leaving many leaders frustrated. Hospital managers and clinical leaders must find new ways of thinking about complex issues, help their workers to adopt organisational changes and find new best ideas, and support, monitor and develop the systemwide quality improvement of hospital processes. Our paper will explore some examples of different new approaches and methods for improving and developing the quality of hospital processes. The focus will be on key factors of quality improvement quality system, quality models and methods for monitoring hospital processes, collaborating with staff, quality develppment programme.
Descriptors		HOSPITALIZATION TOTAL QUALITY MANAGEMENT QUALITY ASSURANCE, HEALTH CARE HOSPITAL ADMINISTRATION