Avtor/Urednik		Kersnik, Janko; Marshall, Martin; Kuenzi, Beat; Paulus, Dominique; Glehr, Reinhold
Naslov		Nesoglasje med zdravnikom in bolnikom med posvetom
Prevedeni naslov		Disagreement between doctor and the patient during the consultation
Tip		članek
Vir		Med Razgl
Vol. in št.		Letnik 42, št. 2
Leto izdaje		2003
Obseg		str. 177-82
Jezik		slo
Abstrakt		Communication with patients presents an important part of a physicians' work. The disagreements that appear during the consultation process, can affect quality of care. This is the reason why we have to detect the disagreements in time and react accordingly. With this paper we would like to present the definition and the impact of the disagreement on the doctor patient relationship. The ways of dealing with the disagreement are described. A brief outline of an instrument for collecting and analysing disagreements DisCo is given.
Izvleček		Sporazumevanje je pomembna sestavina zdravnikovega dela. Nesoglasja, ki pri tem nastajajo, lahko močno poslabšajo kakovost dela, zato jih je treba pravočasno zaznati in ustrezno ukrepati. S tem prispevkom želimo na kratko predstaviti pojem, pomen in načine reševanja nesoglasja med posvetom. Prikazan je tudi strukturiran obrazec za zbiranje in analizo nesoglasij med posvetom.
Deskriptorji		PHYSICIAN-PATIENT RELATIONS PATIENT COMPLIANCE PATIENT ACCEPTANCE OF HEALTH CARE PATIENT DROPOUTS