Avtor/Urednik		Kadivec, Saša
Naslov		Vpliv krožkov kakovosti na rezultate kazalnikov kakovosti v Kliničnem oddelku za pljučne bolezni in alergijo Golnik
Prevedeni naslov		The impact of quality circles on the results of quality indices on the Clinical department for lung diseases and allergy Golnik
Tip		članek
Vir		Obz Zdrav Nege
Vol. in št.		Letnik 41, št. 1
Leto izdaje		2007
Obseg		str. 13-9
Jezik		slo
Abstrakt		In health care, quality circles are often referred to as a method for achieving satisfaction of the staff and patients. All participants acquire new knowledge and become better equipped for carrying out the work process. The object of the present empirical analysis was to ascertain the efficiency of a model of a quality circle on the results of certain specific quality indicators - pressure sores, falls, privacy and information delivery. The method was evaluated at the University Clinic of Respiratory and Allergic Diseases. The results revealed that quality circles help achieve better quality in certain areas which were assessed by means of quality indicators.
Izvleček		V zdravstvu pogosto omenjamo krožke kakovosti, kot metodo dela, s katero dosegamo zadovoljstvo zaposlenih in pacientov, udeleženci prihajajo do novih spoznanj in povečujejo svojo usposobljenost za izvajanje delovnega procesa. Predmet empirične analize je ugotavljanje učinkovitosti modela krožkov na rezultate izbranih kazalnikov kakovosti: razjede zaradi pritiska, padci, zasebnost in informiranje. Metoda je bila vrednotena v Kliničnem oddeLku za pljučne bolezni in alergijo Golnik. Rezultati: z delovanjem krožkov kakovosti je dosežena izboljšava na nekaterih področjih, merjenih s kazalniki kakovosti.
Deskriptorji		HOSPITAL DEPARTMENTS QUALITY ASSURANCE, HEALTH CARE PATIENT CARE TEAM NURSING SERVICE, HOSPITAL QUESTIONNAIRES