Avtor/Urednik     Švab, I; Katič, M; Čuk, C
Naslov     The time used by the patient when he/she talks without interruptions
Prevedeni naslov     El tiempo del paciente cuando habla sin interrupciones
Tip     članek
Vir     Aten Primaria
Vol. in št.     Letnik 11, št. 4
Leto izdaje     1993
Obseg     str. 175-7
Jezik     spa
Abstrakt     OBJECTIVE: To measure the time used by a patient to explain the reason for his/her visit to the general practitioner, when he/she is permitted to talk freely and without interruption. DESIGN: A descriptive study where only previously known patients, who had a new reason for a consultation, were considered. SETTINGS: Visits to general practitioners' offices in Slovenia and Croatia. PARTICIPANTS: Six general practitioners (two Slovenes and four Croatians) who recorded the time spent on 480 consultations. MEASUREMENTS AND MAIN RESULTS: The period of time measured was that used by the patients, at the beginning of the consultation, to reply to the doctor's question: "What can I do for you today?" Average time used by the patients was 28.6 seconds. There was a link between the older age group and a longer time period. There were no gender differences. CONCLUSIONS: Patients are able to explain calmly and without interruptions the reason for their visit. Interruptions by the doctor are probably unnecessary and do not save time.
Deskriptorji     COMMUNICATION
ADOLESCENCE
ADULT
AGE FACTORS
AGED
CROATIA
ENGLISH ABSTRACT
MIDDLE AGE
PATIENTS
PHYSICIAN-PATIENT RELATIONS
REFERRAL AND CONSULTATION
RURAL POPULATION
SEX FACTORS
SLOVENIA
TIME FACTORS
URBAN POPULATION