Avtor/Urednik     Mechili, Enkeleint Aggelos; Angelaki, Agapi; Petelos, Elena; Sifaki-Pistolla, Dimitra; Chatzea, Vasiliki-Eirini; Dowrick, Christopher; Hoffmann, Kathryn; Jirovsky, Elena; Rotar-Pavlič, Danica; Dückers, Michel
Naslov     Compassionate care provision
Tip     članek
Vol. in št.     Letnik 5, št. 2
Leto izdaje     2018
Obseg     str. 1-8
Jezik     eng
Abstrakt     Background: The refugee crisis has resulted in massive waves of migration towards Europe. Besides sufficient and appropriatehealthcareservices,thesevulnerablepopulatio ns need kindness, respect, acceptance, empathy, and attention to basic needs. Healthcare professionals ought to have a respe ctfulandcompassionateapproachtosafeguardthedignity and interests of the people they care for. Aim: The overall aim of the European Refugees-Human Moveme nt and Advisory Network (EUR-HUMAN) project was to provide good and affordable, comprehensive, person-centred, integrated and compassionate care for all ages and all ailments, taking into account the transcultural settings and the needs, wishes and expectations of the newly arriving refugees. This paper reports on findings to help establish what the nature of compassionate care for refugees consists of and implies and how its implementation could be promoted across European countries and healthcare settings. Methods: A two-day Expert Consensus Meeting (ECM) took place in order to reach consensus in different thematic areas including cultural issues in health care, continuity of care, information and health promotion, health assessment, mental health, mother and child care, infectious diseases, and vaccination coverage. Results: Notably, all experts stressed the need to address mental health problems. Interactions and input received during the meeting highlighted the urgent need for compassionate care for these vulnerable populations. Additionally, the needs reported by refugees and other migrants helped identify a serious gap in terms of compassionate attitudes exhibited by healthcare workers. Linguistic and cultural barriers exacerbate the effect of the lack of compassion, especially where healthcare information and psychological support are urgently needed but an appropriate supportive framework is missing. Conclusions: This European collaborative capacity-building project attempts to develop a long-term strategy to tackle this issue, focusing in particular on the design and deliver y of appropriate person-centred and compassionate-based primary healthcare (PHC) services. A list of recommendati ons developed by this consensus panel may facilitate the design and implementation of similar capacity-building efforts, as wel l as the design of educational intervention programmers for a person-centred and compassionate PHC for vulnerable populations.
Proste vsebinske oznake     refugee crisis
health care
cultural competence
begunska kriza
zdravstvena oskrba
kulturna kompetenca