Avtor/Urednik		Reven, Darja
Naslov		Celovito upravljanje kakovosti (TQM) in uvajanje kakovosti v zdravstvu
Prevedeni naslov		Total quality management (TQM) and the introduction of quality into the health service
Tip		članek
Vir		In: Rihtar A, Rotner E, editors. Zbornik 3. simpozij fizioterapevtov Slovenije; 1997 maj 8-10; Portorož. Ljubljana: Zbornica fizioterapevtov Slovenije,
Leto izdaje		1997
Obseg		str. 29-32
Jezik		slo
Abstrakt		The quality of both services and products is an essential requirement for long-term success of production organizations and service organizations, A key to success is the interconnectedness of strategies, organizational, technical and man-oriented measures of quality management. In order to achieve quality of their work. It is necessary to build corporate culture, quality being one of its basic values. There are no simple and standard principles of how to introduce quality into health organization as well as how the quality these organizations should be developed. With my article I would like to present two most important aspects of a successful quality strategy, and the development of both the quality culture as well as good working relationships.
Deskriptorji		TOTAL QUALITY MANAGEMENT QUALITY OF HEALTH CARE