| Avtor/Urednik | Kersnik, J | |
| Naslov | Complaint system in primary health care centre | |
| Tip | članek | |
| Vir | In: WONCA 2000. Final programme and abstracts of the 6th European conference on general practice and family medicine; 2000 Jul 2-6; Vienna. Vienna: Austrian society of general practice and family medicine, | |
| Leto izdaje | 2000 | |
| Obseg | str. 111 | |
| Jezik | eng |