Author/Editor		Kersnik, Janko; Marshall, Martin; Kuenzi, Beat; Paulus, Dominique; Glehr, Reinhold
Title		Nesoglasje med zdravnikom in bolnikom med posvetom
Translated title		Disagreement between doctor and the patient during the consultation
Type		članek
Source		Med Razgl
Vol. and No.		Letnik 42, št. 2
Publication year		2003
Volume		str. 177-82
Language		slo
Abstract		Communication with patients presents an important part of a physicians' work. The disagreements that appear during the consultation process, can affect quality of care. This is the reason why we have to detect the disagreements in time and react accordingly. With this paper we would like to present the definition and the impact of the disagreement on the doctor patient relationship. The ways of dealing with the disagreement are described. A brief outline of an instrument for collecting and analysing disagreements DisCo is given.
Summary		Sporazumevanje je pomembna sestavina zdravnikovega dela. Nesoglasja, ki pri tem nastajajo, lahko močno poslabšajo kakovost dela, zato jih je treba pravočasno zaznati in ustrezno ukrepati. S tem prispevkom želimo na kratko predstaviti pojem, pomen in načine reševanja nesoglasja med posvetom. Prikazan je tudi strukturiran obrazec za zbiranje in analizo nesoglasij med posvetom.
Descriptors		PHYSICIAN-PATIENT RELATIONS PATIENT COMPLIANCE PATIENT ACCEPTANCE OF HEALTH CARE PATIENT DROPOUTS