| Author/Editor | Klemenc, Darinka; Požun, Peter; Podhostnik, Ana | |
| Title | Model nadzora izboljševanja kakovosti v specialistični ambulantni dejavnosti na področju zdravstvene nege v Kliničnem centru Ljubljana | |
| Translated title | The model of professional supervision of quality enhancement in specialist out patient nursing care at the University medical centre Ljubljana | |
| Type | članek | |
| Source | Obz Zdrav Nege | |
| Vol. and No. | Letnik 39, št. 2 | |
| Publication year | 2005 | |
| Volume | str. 131-43 | |
| Language | slo | |
| Abstract | The article presents the model of supervision of quality enhancement and its results in specialist out patient nursing care at the University Medical Centre Ljubljana with special stress on nursing care and partly also health administration as an indivisible part of holistic health care of patients. The article presents questionnaires on internal professional supervision. The goal of the model was to enhance the quality for the clients, for employees and for managenaent by means of predetermined visits and in the form of counseling and monitoring of quality enhancement. With certain additions, the questionnaire could serve for professional, organizational and management supervision of the complete outpatient activities field: it also offers opportunities for a unified supervision system in specialist (and basic health) clinics in Slovenia. | |
| Summary | V članku je predstavljen model nadzora izboljševanja kakovosti dela in izidov le tega v specialistični ambulantni dejavnosti Kliničnega centra Ljubljana, s poudarkom na področju zdravstvene nege, delno tudi zdravstvene administracije kot neločljivega dela celostne zdravstvene obravnave pacientov. Predstavljeni so vprašalniki za interni strokomi nadzor. Cilj mndela je, da bi skozi napovedane obiske po posameznih ambulantah v obliki svetovanja in sledenja izboljševanja kakovosti zadostili trem ključnim dejavnikom: izboljševati kakovost za uporabnike, za zaposlene in za managenent. Z nekaj dopolnitvami bi vprašalnik lahko služil za strokovni, organizacijski in poslovni nadzor celotne ambulantne dejavnosti; ponujena je možnost izmenjave izkušenj z drugimi zdravstvenimi zavodi, morda celo poenotenje sistemov nadzorov v specialističnih (in splošnih?) ambulantah v slovenskem zdravstvenem prostoru. | |
| Descriptors | QUALITY ASSURANCE, HEALTH CARE AMBULATORY CARE NURSING CARE NURSING AUDIT QUESTIONNAIRES |