Author/Editor		Car, J; Ng, C; Atun, R; Card, A
Title		SMS text message healthcare appointment reminders in England
Type		članek
Source		J Ambul Care Manage
Vol. and No.		Letnik 31, št. 3
Publication year		2008
Volume		str. 216-9
Language		eng
Abstract		Missed appointments place a costly and disruptive strain on National Health Service resources in England. One major source of missed appointments appears to be insufficient communication between patients and providers. SMS text messaging shows promise as a simple, cost-effective means of bridging this communications gap. SMS provides an instant and asynchronous means of communication that protects patient privacy. The potential for this technology is balanced, however, by the lack of high-quality evidence to support its use. There is an urgent need for robust evaluation of critical quality, safety, cost implications, and acceptability before the large-scale rollout of SMS-based systems.
Descriptors		HEALTH SERVICES AMBULATORY CARE APPOINTMENTS AND SCHEDULES PHYSICIAN-PATIENT RELATIONS OUTPATIENTS ENGLAND