Author/Editor		Kugonič, Nika
Title		Sindrom izgorevanja pri zaposlenih v nujni medicinski pomoči
Translated title		Burnout syndrome in emergency medical assistance team
Type		članek
Vol. and No.		Letnik 47, št. 3
Publication year		2013
Volume		str. 268-275
ISSN		1318-2951 - Obzornik Zdravstvene Nege
Language		slv
Abstract		Uvod: Zaposleni v nujni medicinski pomoči so v literaturi opredeljeni kot zelo tvegana skupina za doživljanje škodljivega stresa, ki ga najverjetneje povzroča splet številnih dejavnikov. Le-ti pomembno vplivajo na stopnjo stresa in posledično tudi na pojav sindroma izgorevanja. Namen raziskave je bil ugotoviti značilnosti telesnih, čustvenih in vedenjskih znakov pri zaposlenih v nujni medicinski pomoči, ki lahko kažejo na pojav izgorelosti. Metode: V raziskavo je bilo vključenih 60 naključno izbranih oseb obeh spolov, zaposlenih v štirih različnih enotah nujne medicinske pomoči v Republiki Sloveniji. Uporabljen je bil nestandardizirani vprašalnik, ki je vseboval dvanajst vprašanj. Izbrani podatki so bili statistično obdelani na nivoju deskriptivne statistike. Rezultati: Ugotovili smo, da so zaposleni v nujni medicinski pomoči obremenjeni in posledično doživljajo kronični stres. To trdi 73,4 % zaposlenih. Večina svoje delo ocenjuje kot stresno, kot najbolj stresno navajajo soočanje s tragičnimi dogodki (88,4 %) in pomanjkanje osebja (86,6 %). Najpomembnejši simptomi pri pojavu izgorelosti so utrujenost, nespečnost, glavobol, bolečine v križu in ramenih ter občutki jeze. Diskusija in zaključek: Kljub zelo stresnemu delu zaposleni ne doživljajo telesnih, čustvenih in vedenjskih znakov oz. simptomov, ki bi lahko kazali na prisotnost sindroma izgorevanja, ne v pogostosti pojavljanja ne v trajanju. Poročajo pa o znakih, ki bi lahko deloma kazali na pojavnost izgorelosti in se s časoma lahko razvijejo v sindrom izgorevanja.Introduction: Members of the emergency medical assistance team have been recognized as a high-risk group for experiencing adverse health effects of stress caused by a number of intertwined factors. Excessive, prolonged and unrelenting stress can have serious health consequences and may lead to a burnout syndrome. The purpose of this research was to determine the physical, emotional and behavioral signs and symptoms of stress overload leading to a burnout syndrome. Methods: The study included 60 randomly selected males and females working in one of the four emergency medical assistance units in the Republic of Slovenia. An extensive non-standardized questionnaire consisting of 12 questions was used in the study as a data collection instrument. The data gathered were statistically analysed. Results: Results of the study show that the majority (73.4%) of members of the emergency medical assistance team experience chronic stress overload due to the nature and amount of work. The most stressful is the management of emotional reactions to traumatic situations (88.4%) and the lack of staff (86.6%). The most common burnout signs and symptoms are emotional, mental, and physical exhaustion manifested as fatigue, insomnia, frequent headaches, back and shoulder pain, muscle aches and angry feelings. Discussion and conclusion: Despite heavy stress at work, the duration and frequence of physical, emotional and behavioural signs and/or symptoms experienced by the study participants do not indicate the presence of a burnout syndrome. The participants do, however, report of experiencing some warning signs of impending burnout.
Keywords		stres izgorevanje obremenjenost čustveni simptomi telesni simptomi stress burnout strain emotional symptoms physical symptoms