Author/Editor		Lorber, Mateja
Title		Emotional intelligence: a key ability for leaders in nursing
Type		članek
Source		In: Emotional intelligence : current evidence from psychophysiological, educational and organizational perspectives New York : Nova Science Publishers
Publication year		2015
Volume		str. 277-292
Language		eng
Abstract		Emotional intelligence (EI) is the ability to process, manage and express emotions effectively. The purpose of the current study was to determine the relationship and association of EI with aspects of communication, motivation, teamwork, interpersonal relationship, conflict resolution, job satisfaction and organizational commitment of employees in nursing. We used quantitative research, based on cross-sectional design. Our sample included 509 participants consisting 5.4% of all employees in nursing in Slovene hospitals. Significant differences were found between leaders% and employees% self-reported EI. EI had significant association with measures of communication, motivation, interpersonal relationship, teamwork, conflict resolution, quality of care, job satisfaction and organizational commitment of nurses. The evidence suggests that EI, job satisfaction and organizational commitment are important factors in terms of the concept of caring for others, a core requirement of the nursing profession.
Keywords		čustvena inteligenca zaposleni vodenje zdravstvena nega emotional intelligence employees leadership nursing