Author/Editor		Pevec, Teodor; Majerič, Mihael; Jakopanec, Matija
Title		The difference in a patient satisfaction regarding the reason of admission to the Department of Surgery in General Hospital Ptuj, Slovenia
Type		članek
Vol. and No.		Letnik 14, št. 9
Publication year		2015
Volume		str. 446-453
ISSN		1537-1514 - China-USA Business Review
Language		eng
Abstract		Regional general hospitals in Slovenia admit both elective as well as acute patients. Is there a difference in patient satisfaction to the regarding the reason of admission? T here were 88 patients included in this study : 52 elective and 36 acutely admitted. T he national survey on patient satisfaction was used . With the Mann - Whitney U test , two groups were compared with the satisfaction scores and preformed a logistic regression analysis. Out of 100, the average total evaluated patient satisfaction score was 79 (SD 10 . 9) points. There is a statistically significant difference in the evaluated patient satisfaction score ( p = 0 . 006) be tween the electively (82 points ) and the acutel y (75 points) admitted. Higher satisfaction is predicted by the patient satisfaction with the admission, the environment , and the manner of dismissal. Because this study included a small number of patients, authors will have to continue with the study to g ain more credible results.
Keywords		patient satisfaction hospital organization zadovoljstvo bolnika bolnišnica