Author/Editor | Nemec, Urška; Čuček-Trifkovič, Klavdija | |
Title | Stress among employees in psychiatric nursing | |
Translated title | Stres med zaposlenimi na področju psihiatrične zdravstvene nege | |
Type | članek | |
Vol. and No. | Letnik 51, št. 1 | |
Publication year | 2017 | |
Volume | str. 9-23 | |
ISSN | 1318-2951 - Obzornik Zdravstvene Nege | |
Language | eng, slv | |
Abstract | Uvod: Na področju psihiatrije so pogosto prisotne različne stresne situacije, zato so osebe, ki obravnavajo paciente z duševnimi motnjami, stresu bolj podvržene. Stresne situacije potencira tudi slabo poznavanje terapevtske komunikacije. Namen raziskave je bil ugotoviti prisotnost stresa med člani negovalnega tima. Metode: Raziskava je temeljila na kvantitativni metodologiji, podatki so bili zbrani z delno strukturiranim vprašalnikom. V raziskavo je bilo vključenih 73 članov negovalnih timov, in sicer 37 članov iz posebnega socialnovarstvenega zavoda in 36 iz psihiatrične bolnišnice. Podatki so bili zbrani v prvi polovici leta 2016. Za analizo je bila uporabljena opisna statistika ter hi-kvadrat test. Rezultati: Za anketirane so najbolj stresni dejavniki slabo nagrajevanje za opravljeno delo (n = 40, 55 %), slabi odnosi med sodelavci (n = 23, 32 %) in zmanjšan občutek varnosti ob nepredvidljivih pacientih (n = 32, 44 %). Na delovnem mestu se vsakodnevno srečujejo s fizičnim ali psihičnim nasiljem pacientov (n = 14, 19 %), pri čemer so bili anketirani že večkrat ogroženi (n = 53, 72,5 %). Anketirani na terapevtsko komunikacijo včasih pozabljajo (n = 38, 52 %). Diskusija in zaključek: Stresnim situacijam se na področju psihiatrije ni mogoče popolnoma izogniti. Za medicinsko sestro, ki deluje v zdravstveni negi na področju psihiatrije, je pomembno, da dobro obvlada komunikacijske spretnosti in veščine za vzpostavljanje medsebojnih odnosov.Introduction: Evidence suggests that stressful situations are frequent in the field of psychiatry and that professionals working in this speciality are more prone to stress. Stressful situations may be compounded by ignoring the principles and strategies of therapeutic communication in all interactions with patients. The purpose of the research was to determine the presence of stress among the nursing team members. Methods: The research is based on a quantitative methodology; the data were collected using a semi-structured questionnaire. The sample consisted of 73 nurses working in a special social welfare institution (n = 37) and in a psychiatric hospital (n = 36). The survey was conducted in the first half of the year 2016. Descriptive statistics and chi-square test were used. Results: The list of stress factors most frequently reported by the participants include low pay (n = 40, 55 %), poor interpersonal relationships in the workplace (n = 23, 32 %), and the sense of insecurity due to unpredictable behaviour of patients (n = 32, 44 %). One fifth of the respondents are regularly subjected to patient physical violence and psychological abuse in the workplace (n = 14, 19 %) and a large majority (n = 53, 72.5 %) are frequently exposed to dangerous situations. The respondents are not fully aware of the crucial importance of therapeutic communication with the patients (n = 38, 52 %). Discussion and conclusion: It is impossible to completely avoid stressful situations in psychiatric settings. Psychiatric nurses should possess good communication skills and the ability to develop good interpersonal relationships. | |
Keywords | delovna mesta izgorelost nasilje pacientov terapevtska komunikacija dejavniki stresa workplace burnout therapeutic communication patient violence stress factors |