Author/Editor     Pajnkihar, Majda; Čuček-Trifkovič, Klavdija; Donik, Barbara; Fijan, Sabina; Gönc, Vida; Kegl, Barbara; Lorber, Mateja; Strauss, Maja; Stričević, Jadranka; Šostar-Turk, Sonja; Štiglic, Gregor; Kamynina, Natalya Nikolaevna; Ostrovskaya, Irina V.; Vrbnjak, Dominika
Title     Impact of education, working conditions, and interpersonal relationships on caregivers' job satisfaction
Type     članek
Source     In: Teaching and learning in nursing Rijeka : InTech
Publication year     2017
Volume     str. 69-85
Language     eng
Abstract     Aim: To explore relationships between caregivers' education, healthcare working conditions, interpersonal relationships, and caregivers' general job satisfaction. Background: Caregivers job satisfaction is related to several organizational work environment factors, interpersonal relationships, and personal variables such as education and work experience. Research is needed to understand these variables in different countries due to cultural differences, educational background, and different labor markets. Design: Cross-sectional multicentre survey. Methods: Survey data were collected from a convenience sample of 1098 caregivers in five Slovene health care institutions in 2012. Statistical analyzes were undertaken using a descriptive and inferential statistics. Results: No statistically significant differences were found regarding caregivers' education, average lengths of service, and number of working hours on caregivers' job satisfaction. Job rewards and opportunities predicted higher job satisfaction in nurses with diploma degree. Professional empowerment, supervisor and interpersonal relationships with physicians predicted nursing assistants' higher job satisfaction. Job demands were associated with lower job satisfaction in nursing assistants. Conclusion: This study contributes to an understanding of the contributing factors of caregivers' general job satisfaction. Results have a great practical value for research, practice, education, and management in the health care system in Slovenia and similar countries.
Keywords     job satisfaction
nursing
working environment
interpersonal relationships
zadovoljstvo pri delu
zdravstvena nega
delovno okolje
medosebni odnosi