| Author/Editor | Šifer Grobelnik, Branka; Kaučič, Boris Miha | |
| Title | Izkušnje medicinskih sester s komunikacijo svojcev | |
| Type | članek | |
| Source | In: Zbornik prispevkov Novo mesto : Univerza v Novem mestu, Fakulteta za zdravstvene vede : = University of Novo mesto, Faculty of Health Sciences | |
| Publication year | 2019 | |
| Volume | str. 497-503 | |
| Language | slv | |
| Abstract | Svojci so večinoma nevešči negovati starejše osebe v situaciji, ko so te bolne in nezmožne osnovnih vsakodnevnih opravil/življenjskih aktivnosti. Z raziskavo smo želeli ugotoviti, kakšne so izkušnje medicinskih sester pri komunikaciji s svojci. Uporabili smo kvalitativno metodo raziskovanja, metodo utemeljene teorije. Intervju je bil oblikovan na osnovi pregleda strokovne in znanstvene literature. Raziskavo smo izvedli na neslučajnostnem - namenskem vzorcu treh medicinskih sester, ki delajo na področju zdraviliške dejavnosti v januarju 2018. Raziskava je pokazala, da morajo imeti medicinske sestre veliko znanja, izkušenj in strokovnega izpopolnjevanja, da lahko učinkovito in kakovostno komunicirajo s svojci. Ugotavljamo tudi, da medicinska sestra potrebuje čas, znanje in ustrezno mero empatije za kakovostno komunikacijo s svojci. Stanje ni optimistično, ker je bolnih, starejših in njihovih svojcev z neznanjem in neorganiziranostjo v nastali situaciji vedno več, zdravstveno negovalnega osebja, ki bi jim bilo v pomoč, pa premalo.Patient's relatives are frequently ineffective in a situation where the elderly person is sick and unable to perform basic daily tasks and activities. With our research, we wanted to gain insight into the nurse's experiences regarding their communication with the relatives. We used a qualitative research method, a method of grounded theory. The interview was designed based on a review of domestic and foreign professional and scientific literature. The research was carried out in a non-probability sample of three nurses working in the field of spa activities in January 2018. The research showed that nurses have to have a lot of knowledge, experience and advanced training in order to efficiently and properly communicate with the relatives of the elderly. We also found out that the nurse needs time, knowledge and enough empathy for quality communication with the relatives. The current situation is not optimistic, because on the one hand, the number of the sick, the elderly and their relatives who have insufficient knowledge and organisation skills is increasing, while on the other, there is not enough medical nursing staff to help them. | |
| Keywords | organizacija zdravstva zdravstvena nega komunikacija izkušnje komunikacijske ovire svojci |