Author/Editor     Plančak, M
Title     Uvajanje sistema kakovosti zdravstvene nege v urgentni ambulanti za abdominalno kirurgijo, urgentni blok, Klinični center, Ljubljana
Translated title     Introducing quality system of nursing care in emergency department of abdominal surgery, University medical center Ljubljana
Type     članek
Source     In: Bručan A, Gričar M, editors. Urgentna medicina: izbrana poglavja 2. Zbornik 3. mednarodni simpozij o urgentni medicini; 1996 jun 26-29; Portorož. Ljubljana: Slovensko združenje za urgentno medicino,
Publication year     1996
Volume     str. 425-30
Language     slo
Abstract     The aim of the present study was to develop a sensitive, valid and reliable measure of patient satisfaction. Using qualitative methods, 42 patients were questionnaired both in hospital and following discharge. Almost all patients were satisfied with the nursing care, several felt they did not receive enough information, they missed introduction, and a lot of them were disaffected about to wait for.
Descriptors     EMERGENCY SERVICE, HOSPITAL
GASTROINTESTINAL DISEASES
NURSING CARE
QUALITY OF HEALTH CARE