Author/Editor		Kersnik, Janko
Title		Organizacija žalbenoga sustava u ordinacijama, službama, osnovnim jedinicama i u osnovnom zdravstvu Gorenjske
Translated title		Organisation of the complaint system in offices, services, basic units and in basic health care of Gorenjska
Type		članek
Source		In: Materljan E, editor. Zbornik Hrvatski dani primarne zdravstvene zaštite; 1999; Labin. Labin: Dom zdravlja dr. Lino Peršić,
Publication year		1999
Volume		str. 161-7
Language		cro
Descriptors		PRIMARY HEALTH CARE PATIENT SATISFACTION PHYSICIAN-PATIENT RELATIONS PATIENT COMPLIANCE QUESTIONNAIRES